Shipping

All orders are fulfilled Monday - Friday excluding weekends and public holidays. Orders are shipped within 1-3 business days via courier from the receipt of payment verification. 

For orders over R1000, August 13 delivers FREE throughout South Africa. 

For orders under R1000, August 13 charges a standard, non-refundable delivery fee of R90.

We are not responsible for unexpected delivery delays caused by circumstances related to the courier or the weather. 

Returns

RETURNS/EXCHANGES POLICY

Thank you for shopping with us at August 13. If you’re not completely satisfied with your purchase, we’re here to help.

If you are not fully satisfied with the item(s) you have received, you may return the item(s) to us within 14 days of receipt, provided they are in original condition, unworn, unwashed, undamaged, unused, with tags intact. Once items are returned assessed and approved, you will be entitled to a store credit.

CHANGES

Due to the pace of our business, we are unable to make changes to orders once they have been placed.

RETURNS

Customers are responsible for RETURN/EXCHANGE shipping unless the order was filled in error or defective.

Items purchased from August 13 are eligible for store credit within 14 days delivery receipt.

Returns for CREDIT/ EXCHANGE can be sent to:

Aug 13th

9th Floor, Atrium on 5th Building

5th Street,

Sandton,

2196